Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://climatestorylab.africa (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

1. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
2. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We collect User-submitted Information at certain points on our site. When you complete forms included through the Site, we collect certain information from you, including your name, address, the phone number that is furnished by you directly, however, this information is never collected without your knowledge.

We also receive personal information from legitimate third-party partners through cookies and similar technologies. 

We will indicate whether the personal information requested is mandatory or optional and explain the consequences if you decide not to provide the information required.

How do we use user-submitted information?

We use this information to:

1. Communicate with you about our events and impact campaigns;
2. Send you action alerts for ways you can support issues related to our events and programs;
3. Provide general support to queries, concerns and complaints.

How do we use device information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our supporters browse and interact with the Site, and to assess the success of our content and events).

How do we deal with cookies and similar technologies?

We use cookies and similar technologies to gather and store information about our visitors on our website and third-party websites with whom we have partnered. Cookies allow us to distinguish you from other users of our website and enhance your experience when you browse our website.

We use cookies to:

1. Enable you to move around our website and access the Site features;
2. Improve how the Site works;
3. Personalize the website experience to your preferences, and;
4. Deliver target marketing relevant to you.

You can accept or decline cookies by managing your cookies preference in your browser. However, please note that if you decline or disable cookies, you might not be able to properly use our website. You can find out more about the way cookies work and how to disable them at http://www.cookiecentral.com.

How do we safeguard your personal information?

We have adopted reasonable measures to protect your personal information from misuse, loss, unauthorized access, modification and/or disclosure.

Please help us maintain security to your personal information by:

1. Not sharing your identification details and passwords;
2. Changing your password regularly;
3. Logging out after an online session;
4. Not leaving your device unattended while using the Site;
5. Reporting suspect activities;
6. Maintaining accurate records;
7. Not sending confidential or proprietary information through non-encrypted e-mail, and;
8. Not sharing personal information to any non-trusted websites or persons.

When do we disclose your personal information?

We may disclose your personal information

1. To third parties upon consent to the use or disclosure;
2. To our service providers and subcontractors including our subsidiaries and permitted assigns and/or third-party websites;
3. To third parties who we reasonably believe to be your appointed legal agent;
4. To a person or entity including our affiliates in the event of a business restructure, and;
5. To the government or court or regulatory body or law enforcement agents or other third parties to comply with applicable laws or where we believe such action is necessary in order to comply with the applicable law, a court order, audit and security requirements or audit compliance.

How can you access your personal information?

If you want to access your personal information which we hold in our possession and to ask that it be corrected, updated, or deleted, please contact us through the contacts below. 

We might require identification from you for verification before releasing the requested personal information to you.

Behavioural advertising

As described above, we may use your Personal Information to target advertisements or marketing communications we believe may be of interest to you. 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at  http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by visiting these sites:

1. FACEBOOK – https://www.facebook.com/settings/?tab=ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

When you submit user data on our site, we will maintain this Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

The new Privacy Policy will take effect upon posting on the Site. Unless otherwise stated, the current version will supersede and replace all previous versions of this Privacy Policy.

Contact us

For more information about our privacy practices, if you have questions, concerns or complaints, or if you would like access to data that is being stored for you, please send us an e-mail via hello@climatestorylab.africa or by post office mail via Docubox, P.O. Box 14808 – 00800, Westlands, Nairobi, Kenya.